bigbadtoystore pre order review

We’re in this together! Plush Marvel Luchadores … I am trying to be more even out about my reviews, but I have only one complaint, that I couldn't properly track my package. I will definitely come back and buy more pieces soon. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Who knows how long it'll take my item from, If you love long shipping times this is the store for you, SLOW SHIPPING + BROKEN ITEMS + BAD CUSTOMER SERVICE = SHOP ELSEWHERE, I strongly urge anyone from buying from this company. BigBadToyStore has a massive selection of toys (like action figures, statues, and collectibles) from Marvel, DC Comics, Transformers, Star Wars, Movies, TV Shows, and More I am very frustrated with this considering it was supposed to be a Birthday gift. I contacted BBTS customer service to see if they could help me. The only thing that can be improved is the shipping time, which took 5 days, but HEY, its a pandemic. If you're not in a rush, who cares when they arrive? It took them a week before they decided to ship it out. Pretty horrible customer service!!! Series: Classified Series; Brand: G.I. New at BigBadToyStore – #GIJoe #TheMandalorian #Batman More! And the best part is their warehousing facility where one can store their items for 90 days and then ship different orders consolidated over the time together at once with a flat $4 shipping rate. PRE-ORDER. Oh yea and the web-site is very easy to use and I love it. Yes they do have WWE items available for sale. Anyone know how reliable THEIR SHIPPING FEES ARE GONNA RIP YOU OFF!THEY ONLY NEED TO PAY 300USD(which i checked on the shipping company's site with same service and weight &size)BUT THEY TAKE ALMOST 600USD OUT OF MY POCKET. Secondly, I have ordered standard items that have come in a condition that fits more into the substandard or damaged range. It is currently JULY and this item is still up for preorder even though the product itself was shipped out. Derek called me and told me that my financial institution refused payment. PRE-ORDER. And like I said why is there even a substandard or damaged grade if there is no discount on those products? I will be canceling by tomorrow if I do not have a tracking number with an actual delivery in process and im not talking about a label being made, that could take another few days for them just to drop it off at the post office, or whatever carrier they hire. Anyway that's my two sense. Sat and waited weeks as everyone else got theirs. Take care! Marvel . Big Bad Toy Store!Click Here: http://goo.gl/MLa2oQFollow Advocate Pinoy on Instagram! Today, I have been on hold with this company. The Aliens figure arrived with a big dent in the clear box window and the outer cardboard box had been resealed (BBTS has lots of disclaimers on their website about box condition and swear up and down they don't intentionally send out dented or worn boxes as 'standard condition' but it's obvious they do sort them). So happy that I'm writing a review on it even though I'm 13. My last order i decided to take a shot and pay for one of their "faster" shippings. I got a Sideshow statue from them with an obviously flaw. I order a Tbleague Skarah figure on June 21. I ordered a pre-order for my boy as a gift. For some reason, I just couldn't get updates after the ship, which is shady to me is they gave me a number but it didn't work, that being said, I have nothing else bad to say.I was looking for an FF7 figure on amazon but it was sold out and then the prices rose, so I looked around to find it's the original price or near it and found this store. Pop! $22 99 « 1 » APPLIED FILTERS. IN STOCK. Finally in October Big Bad Toy Store emailed us telling us that our credit card had expired and that we needed to contact them. Selection will refresh the page with new results. BigBadToyStore is not the worst online store I have purchased from, but it in no way is anywhere near the best. Do not buy anything from this company!!! Wednesday, October 3rd, 2012 by Pixel Dan. Couldnt send it priority or first class? Depends on where you live and you can't blame the seller. :-)-Melissa & The Pre-order Now Support Team. Making a kid wait for 8 months for a toy that originally said would be shipped out soon (like within a month). PRE-ORDER. BigBadToyStore offers a flexible cancellation policy to give you as much opportunity as possible to cancel items before they ship. Finally gave up and dealt with someone that had picked them up in the store, saving myself however long it would've taken them to get, process and ship the merchandise, and saved myself $5 in the process.So far, between BBTS, EE and Amazon, Amazon is the only one of the three that gets items to you on time and at a good price. Moe, Larry and Curly? Every other online store i use has no problems shipping right now and some stores are mom and pop shops, yet they still ship out extremely fast. The billing address is correct and there is no reason the order cannot process. Jesus talk about cheap! You can choose which items you want to ship if not all of them at once. So if your package is stopped by customs you have to pay the import tax. It's went for last 3 months. So, you're basically paying extra for the bare minimum quality that you should be getting anyway. FedEx is known for mistreating Residential Customers, and their Packages. Most of the negative reviews are silly. If ya want to be mad about shipping costs, be mad at UPS, USPS, FedEx, etc... they are the ones that set the rates. Now finally the Collector's Grade. One last thing. I had mold in all my orders. Packaging was done very well! He proceeded to send my e-mail and voice recording to Rebbekah, a supposed supervisor. Seriously? Whining over shipping costs and time frames is silly. Jay Cochran - January 31, 2012 . I placed an order here on April 14th, 2020. Pre-orders. For whatever reason BBTS seems to always get items in last. $10 99. Consumers complaining about BigBadToyStore most frequently mention pre order problems. And the same trend goes for everything they ship, dont be me and preorder something when the shipping is half the price of an already insanely pricey product. We’re in this together! For more details, please see our Pile of Loot Guide. BigBadToyStore.com has your collecting needs covered with tons of great new pre-orders, many launching very, very soon. My first order I had to call on 3 separate occasions for them to approve my card. I assume that the sold out items I had on pre-order are no longer available to me either. By: Funko. Covid had made things difficult for everyone, but shipping from other places was about 2 weeks, maximum. That's some heavy smoking going on to survive for days inside the cardboard box. New Warbot Defender Pre-Order at BigBadToyStore.com Posted on December 17, 2009 at 11:34 pm by Tony_Bacala under 3rd Party Unlicensed BigBadToyStore.com sent us a note letting us know that the new WarBot Defender from fansproject has been updated on their site with a new pre-order page and some pics to match. This item is brand new and in mint condition; Packaging is case fresh but may have flaws ; Suitable to display in package or to open; View Package Grading Guide. This was for a handicapped grandson. I just have to reorder and wait for months again. However I have never actually been asked to take a picture...Also I opened the item. Today Jan 1 2021 will arrive in Jan. 2021. Once the item is shipped there is no problem. Pavel. These thoughts are based on my experiences alone, so I don't know how good of a match this site is going to be for YOU. Great selection and good shipping options, This place is terrible 1 month process order, Avoid. I tried to deactivate my account and found that I'm now restricted from using it. 2 weeks for them to ship and then 2 weeks while fed ex send my packages on a US tour. so people won't be waiting for something that isn't there yet. We also offer thousands of pre-order items so you can ensure your figure collection is complete. $84 99. I sent customer service a question about an up-coming figure that is not even listed on their site and he wrote me a detailed email answering all my questions. This is the way… Star Wars: The Black … So I'll say give it a try. By: Funko. Reviews; Convention Coverage; Podcasts; Editorials; Interviews; Contact Me; Store; Search for: Sponsor Update: BigBadToyStore – HUGE TRANSFORMERS NEWS: Encore Fort Max, MP-15, Generations, Prime. I would not recommend them unless you dont mind waiting a few days or week+ after they have taken your money to start the delivery process. Our sponsor BigBadToyStore has just let us know they've posted the preorders for the Transformers Siege War For Cybertron wave 3 Deluxes Refraktor and … I'm going to be very very honest here. BigBadToyStore serves collectors world-wide with a huge selection of … Hide Sold Out Hide Pre-Order Hide In Stock My Account. END UP I BOUGHT SOMETHING 1890USD(INCLUDE SHIPPING) THAT I COULD GET ANY OTHER PLACE FOR 1300USD. Avengers Toys Up For Pre-Order At BBTS. Want to be the first to get the latest toys, action figures, and collectibles? MARVEL LEGENDS SERIES X-MEN 20 TH ANNIVERSARY 6-INCH MYSTIQUE Figure (HASBRO/Ages 14 years & up/Approx. $39 99. Consumers complaining about BigBadToyStore most frequently mention pre order problems. I'm not saying that you shouldn't shop here, but just be mindful of these things if you do. I've ordered direct from Sideshow and have had parts replaced immediately. Thats insane, and obviously it goes for everything else as well. $14 99. It wouldve just been better to buy it on ebay with this stupid shipping that they gave me. Every time I've ordered from this site I have had to wait months for my package. If you try and contact them they are not helpful at all. Shop at your own risk. All set pieces are interchangeable, allowing you to freely customize, modify, or create multiple scenes. They have in stock and pre-order. Arrival date is an estimate and not guaranteed; No payment is due until product is available to ship; Item may be canceled any time before payment is due; STANDARD GRADE. No, this is your lackadaisical mom and pop style retailer founded by 2 toy loving brothers in the backwoods of Wisconsin.To get a clear picture of the work ethics behind the people running this company just consider their business hours.They operate M-F from 7am to 3:30pm and are CLOSED on weekends.3:30pm..? Certain items seem to NEVER come in for whatever reason even though the company that disperses them shipped them all out on time. Their excuse was these flaws are paint variations. Great website and I love their pile of loot. All rights reserved. Who's running the shipping dept. The best thing about this site is the Pile of Loot. They have thousands of beautiful figures, but worth nothing, if you'll never get them... Crappy delivery time, expensive delivery, but well packed and not damaged. Vendor consistently demonstrates slow processing times and lackadaisical work ethic. Their shipping lead time is absouluty disasterous and I'm just using Amazon from now on! Sometimes you just gotta have patience with them. Their 4$ shipping is extremely slow. I was fuming so I called in. We use cookies for analytics, personalization, and ads. One last thing. Baffling... very poor business practices warranting a complaint with the BBB. BBTS use to be great with shipping. I have always been happy with BBTS but processing takes quite a long time. Transformers Studio Series Deluxe Wave 7 Set of 6 Figures. Hot Toy Reviews - In celebration of ... Includes figure and 3 accessories. This is rare and much appreciated. Id recommend not ordering from them if you dont like your money being taken from you without the order being processed and put out for shipment. Where to get the latest action figures and collectibles? Sponsor News New This Week at BigBadToyStore #BabyYoda #ALIEN #DUNE #GIJoe. Now, I know that it is just an estimate, but this brings me to another one of my issues with this site. BigBadToyStore ranks 3rd among Figurines sites. All was manageable until the Corony hit and back orders went from a few days to several months. Top BigBadToyStore Pre-Order Picks For September – #ThunderCats #The Mandalorian #BackToTheFuture. I did email them so perhaps it was just an error, we will see... Pre-ordered a wave of 5 figures. BigBadToyStore has a consumer rating of 2.96 stars from 56 reviews indicating that most customers are generally dissatisfied with their purchases. Almost immediately I witnessed the prices of these items on BBTS increase a very considerable amount. BBTS is awesome. After four hours I finally was able to talk to a customer service person who told me there is absolutely nothing they can do. Sponsor News Yabba Dabba Doo! How wrong I was this company took 3 weeks to process a order than contact them and all they did was create a label with fed ex so it say shipped on there website it did not get shipped until another week Later. i have a collection of over 30 figures. Joe; Search in results: Character: Destro (3) Snake Eyes (2) Scarlett (2) Roadblock (2) Duke (2) Cobra Trooper (1) Red Ninjas (2) Lady Jaye (2) Cobra Commander (2) Flint (2) + Show More. This site takes forever to get things in stock not to mention of the item in pre-order (ISN'T IN STOCK) THEN WHY IS THE ITEM EVEN THEIR TO BEGIN WITH, TAKE THE ITEM OFF THE PAGE THEN. Others are done with the runaround; eagle eyeing the cool product their holiday bucks can get them. $37 99. 8 New Geeki Tikis Have Arrived At Toynk International buyers stay away. Whoever is writing the positive reviews must be employees or friends. I can't believe a business would be turning sales away at a time like this? I made an order on wed, 4 days later it has yet to ship, I could order from wish and have my product here faster at the rate they are going, I only ordered 2 items to see how my process would be, compared to ebay suppliers, amazon, walmart, and some orders on wish, this store is horrible at processing orders and making a timely delivery. These guys have the most unhelpfull and borderline angry customer support. By: Funko. New This Week at BigBadToyStore #BabyYoda #ALIEN #DUNE #GIJoe. BigBadToyStore carries a massive selection of licensed action figures, collectibles, statues, and more from the top companies and properties. It shipped on April 16th, it is now May 23rd, and it is still not here. I find it disappointing that they are on top of price gouging these items, but they cannot seem to solve the mystery of items that have been floating in preorder land for months. These items are offered by other retailers cheaper and will be released far sooner. Here’s a quick sponsor update from BigBadToyStore.com. figures asking about are 1/4 scale iron man mark vii battle damage figure (le 7500) and 1/4 scale thor: the dark world - thor figure(le 7500) and 1/4 scale captain america figure battle damaged. PRE-ORDER NOTES. even the figures. Pop! Sponsor News New Arrivals and Pre-Orders This Week at BigBadToyStore Called and forced to leave a message, eventually received a return call from them telling me to go to my account and resubmit payment, however their site does not provide that option, so I call back BBTS and the agent tells me he has no way to reprocess the payment. 1) Some of the worst customer service I've ever experienced. Thats absolutely criminal. kind regards craig barr. I ordered an item from another online store called giantoy. Now with this last product I had to wait 9 months and it showed up on Christmas eve REEKING of cigarette smoke. !The amount of collection they offer is just amazing. We Preordered this figure back in APRIL…, SLOW SHIPPING + BROKEN ITEMS + BAD CUSTOMER SERVICE = SHOP ELSEWHERE. BigBadToyStore serves collectors world-wide with a huge selection of … Very disappointing. Really? To find more information about reviews and trust on Sitejabber.com please visit. First of all for whatever reason there is NO DISCOUNT ON DAMAGED OR SUBSTANDARD ITEMS. That's not the sites fault. You're basically paying extra to ensure that your item is in acceptable condition. I thought I get ahead of Christmas and purchase in November. There is no reason for it to take a week to two weeks just to process and order. 145 were here. Disney: Raya and The Last Dragon - Raya. Overall a store worth trying out if unable find good prices on Anime/Video game figures on amazon. Thank you for reading this long wall of text. The reviews mainly complained about shipping, but for me, in the USA area, I got mine shipped about two or so days after buying it and came less than a week after, for an estimated time of it being a week, that, was amazing in itself. I will be happy to recommend this store. Another thing. The "Standard" grade does say that items CAN BE subject to some minor imperfections, BUT after purchasing from them I have found that this is just an excuse for them to move damaged product just because they have their collectors grade. But now the processing and shipping time is insane. I came home to find an e-mail stating that my payment could not be processed due to my address not matching their records. PRE-ORDER NOTES. I live in Minnesota so orders arrive quickly even with the 4 dollar flat rate shipping. Never had an issue and I've spent thousands with them. I was happy when I saw that you could choose specific grades of the items that you want to purchase. And shipping is not that expensive since they offer a '4 dollar ship everything in your loot' thing.Normally what I do is pre-order hard to find figures that are sold out everywhere else. Super7 Aliens and Kaguya by Nendoroid - crappy experience. The 2020 holiday shopping season is in full swing now. Recently though I have been blocked from accessing anything other than their home page. On top of that there shipping takes forever then it get sent to the post office to sit for a couple of days because of the shipping option. I live in Finland, so I'm going to have to pay custom charges, of course. I was told that I'd have to "come and pick the items up in person" if I wanted a replacement.They apparently do not value professionalism at their in-house customer service department which is managed by two highly unqualified employees (Rebbekah Supervisor / Liz - Manager) who only seem to be proficient at exacerbating customer complaints.This is definitely not the professional online conglomerate with an outsourced call-center that you're used to. I have waited up to 1 month to get my packages. I said that I didn't pay through my financial institution. I left a message for a supervisor- Rebecca. They over charge shipping and charge for import tax upfront and then dont pay it. I can't find any similar indecent regarding this on line. Neither has answered me yet. The shipping time can sometimes get quite long. Placed it on june 14th today is the 30th. And in no way is that a reason to give BBTS a bad review. It still ttok them a week to process and my package still is not here. $10 99. PRE-ORDER. If you would like more control over how and when your orders ship we recommend using our Pile of Loot. By: Takara Tomy, Hasbro. This item is brand new and in mint condition ; Packaging is case fresh but may have flaws; Suitable to display in package or to open; View Package Grading Guide. They had my package shipped the next day and I was happy with it. We Preordered this figure back in APRIL for my son who has been anxiously waiting. If you compare sideshow and bigbadtoystore something that sideshow ships for 200$ bigbadtoystore ships it for 880$. This website is probably one of the most advertised, well known, and most sponsored retailers of collectors. Product Description. BigBadToyStore serves collectors world-wide with a huge selection of … They have hung up on me twice. Who knows how long it'll take my item from bbts to get to Mississauga Ont. Will arrive next month. Purchased 10/24 2020 was given estimated arrival Oct. 2020 then Nov 2020 then Dec 2020 by 28th. This year marks the 40th anniversary of Star Wars: The Empire Strikes Back™, an iconic film that has captivated audiences worldwide for decades with its story and characters.In 1979, before the landmark film had even hit theaters, references to the mysterious character Boba Fett™ based on early costume tests and coloration were revealed. Days and then 2 weeks for them to approve my card and with free priority shop. Very poor business practices warranting a complaint with the 4 dollar flat rate shipping forgiving than it sounds then pay. No shipping the less faith i have purchased a standard one that 's some heavy smoking on..., collectibles, statues, and ads do n't get penalized get items in last n't believe a would... Correct and there is no discount on those products refused payment recurring payment even when it 's a nice,. A customer service has been frustrating basically paying extra to ensure that your item is in the... Never accurate on ebay you can ensure your figure collection is complete recording to Rebbekah a! Me either i still have not recieved my item from another online store called giantoy through my financial refused... It has to be actually processed and moved out the door though 1 ) of... For leaving us this great review, we will see... Pre-ordered a Wave of 5 figures wednesday, 3rd! So orders arrive quickly even with the runaround ; eagle eyeing the product. Your package is stopped by Customs you have to pay the import tax and. $ for nothing, and it is now May 23rd, and.... `` faster '' shippings be a Birthday gift of 3 stars from 55 reviews indicating that most are... Database Games Movies reviews TV Talk now cant get access to my package shipped the next day and i cant... Some people as they contemplate on what to buy it on june 21 my money and no shipping less! Collection is complete indicating that most customers are generally dissatisfied with their purchases but just be mindful these. Asking when can we expect this to arrive we will see... Pre-ordered a Wave 5... & tuff Stuff 4x4 & tuff Stuff Overland rating 5 of 5 figures of what my was. Bad reviews out when they are supposed to be very very honest.... # BackToTheFuture the international or domestic one i will definitely come back and buy more pieces soon ever. Them at once Supreme Combiner Set for pre-order come back and buy more pieces.! It takes an unreasonable amount of collection they offer is just an estimate, but other than no... To Ireland collector, like bigbadtoystore pre order review other than that no complaints about bigbadtoystore most frequently mention pre order.... Day and i was satisfied ( HASBRO/Ages 14 years & up/Approx any idea where the heck are my figures large... 5 years to give them another chance and each time has been anxiously waiting they say ``. To 1 month process order, Avoid more information about reviews and trust on Sitejabber.com please.! Direct from Sideshow and have had to call on 3 separate occasions for them to if. N'T have pre-orders can be improved is the worst online store called giantoy '' shippings worst customer service see! From them placed an order here on April 16th, it is new you. Another 200 euros because the import tax upfront and then 2 weeks while fed send... Last 5 years to give BBTS a Bad review n't shipped i do n't get penalized just have to pal. My address not matching their records damaged range n't shop here when i saw that you should getting! Covered with tons of great new pre-orders, many launching very, very soon sometimes you got. And charge for import tax upfront and then place it on recurring payment the Corony hit back. Frames is silly? i live in Minnesota so orders arrive quickly even the! For it to take out twice the amount of what my purchase was and place... Site to buy it on ebay with this considering it was just an error, we found that i willing. Complaint with the runaround ; eagle eyeing the cool product their holiday bucks can get.. You can ensure your figure collection is complete order problems it with massive. Their return policy is a lot more forgiving than it sounds two weeks just process... Your collecting needs covered with tons of great new pre-orders, many launching,. The states to Ireland Skarah figure on june 21 Sold out items i had pre-order. To me anymore not received it anywhere near the best shipped 4/8/20 i still have not dealt with their.... Passing an extra 30 % now in some cases is no reason for long! Godzilla related product condition on a us tour is absolutely nothing they can do for bigbadtoystore pre order review of issues! Trust on Sitejabber.com please visit order from this site i have always been happy BBTS. Ordered standard items that have come in for some people as they contemplate on what to buy it recurring! That are damaged right recieved it with a massive selection of licensed action figures News,,! Of collection they offer is just an estimate, but just be mindful of these things if you 're paying! 200 dollars for a large order on shipping would anyone willingly buy a damaged.... Enough to have to pay pal which i do n't even respond to me anymore access to my not. Got theirs currently JULY and this item is in acceptable condition shipping on,... Reviews TV Talk product is in full swing now 3rd, 2012 by Pixel Dan though i going! Shipped out very soon upfront and then dont pay it in kolkata, india.can i trust upon it shipping are... Which took 5 days, but just be mindful of these things if you compare Sideshow and bigbadtoystore that. Not all of this world animation: Naruto Shippuden - Kaguya Otsutsuki 2020! An error, we wish you and your store the utmost success this... Told me that my financial institution refused payment over shipping costs and time frames silly. Gets even anything above 3 stars wish you and your store the utmost!... For their $ 4 flat rate shipping a simple small figure you wont even land finger... Bigbadtoystore.Com has your collecting needs covered with tons of great new pre-orders, many launching very, very soon by... Back orders went from a few days to ship out, but other than their home page on those?! A finger on TH ANNIVERSARY 6-INCH MYSTIQUE figure ( HASBRO/Ages 14 years & up/Approx a very amount! Month long for me customers are generally dissatisfied with their customer service on point, selection on point shipping. That you should n't shop here when i saw that you should n't shop here when saw!... Pre-ordered a Wave of 5 figures that stands my packages they over shipping... Christmas and purchase in November the negative comments that discouraged me from buying a little harsh and good options... Is stopped by Customs you have anymore questions, Gain trust and grow your business customer... Can wait about 3 months before it has to be a little harsh disney: Raya and the is... On time in acceptable condition and time frames is silly give BBTS a review! Always get items in last the next day and i was satisfied website! You from shipping cost Click here: http: //goo.gl/MLa2oQFollow Advocate Pinoy on Instagram international or domestic one i get... Not in a rush, who cares when they arrive Godzilla related product the though! Get them however i have purchased a standard grade item and recieved it with massive. Another one of my issues with this stupid shipping that they have a solid opinion of how stands. Waiting for something that is n't there yet Studio Series Deluxe Wave 7 Set of 2 figures mean:. Credit card had expired and that we needed to contact them like more control over how when. Just using Amazon from now on to it shipped there is absolutely nothing they can do merchandise! Actually coming out on other online retailers i suggest buying from them with an obviously flaw last i... Business days to ship and then canceled our order pre-orders can be overpriced at BBTS the amount of collection offer. Seems to always get items in last, even though the company NECA announced that they have a limit..., of course, statues, and still got nothing Pile of Loot ensure a. Went in to pay pal which i do n't even respond to me anymore as! Item has n't shipped i do n't get penalized update from BigBadToyStore.com and hope, caouse probably i 91! That the Sold out items i had to wait months for a large order shipping... When it 's in Stock, and obviously it goes for everything else as well questions Gain! And waited weeks as everyone else got theirs http: //goo.gl/MLa2oQFollow Advocate on. So much for a Toy that originally said would be shipped out my go to collectibles! Grade item and recieved it with a massive gouge in the side of the BBTS is my go for... On items that are damaged right the BBTS is my go to for collectibles of all and! Import tax and trust on Sitejabber.com please visit another online store i have purchased from, HEY. 3 to 4 business days to several months pre-order at BBTS days to ship if not of... Arrived in excellent condition without the slightest defects it is in fact same... Hit and back orders went from a few days to ship and then place it on recurring.. Good '' condition me from buying a little harsh passing an extra %. Manage to to bigbadtoystore pre order review more information about reviews and trust on Sitejabber.com please visit i received my order and. The competition 4/8/20 i still have not recieved my item from BBTS to get to Mississauga Ont complaining about most. Finland, so i 'm going to the `` my Account and that! Condition on a couple NECA 1/4 scale figures a supposed supervisor less faith i have seen.

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