Our Call Center has experience with the following Public Works Departments or Divisions:
Stormwater, Sewer, Transportation, Water Maintenance, Construction, Signal Shop, Utility Payments and more.
We have developed a specialized system for call processing and reporting that integrates into our phone system.
The Public Works Systems process calls by Department, within a Public Works Area, for a specific Public Works Issue. For each Issue a list of Questions are listed to ensure the Call Center Staff obtains all pertinent information.