IT Technical Support
Call Center Services
Serving Housing Authorities nationwide.
Gilson Housing
Partners
The first and only Affordable Housing Software Vendor create a Call Center Service mainly for Housing Authorities.
Elevate your experience with our IT Call Center Services. Operating round-the-clock, our bilingual support effortlessly manages 2,500 daily calls for Housing Authorities, ensuring smooth communication without the hassle of call transfers. Our dedication to excellence is reflected in daily and monthly performance reports, comprehensive training across all Housing Authority systems, and personalized Standard Operating Procedures, guaranteeing a streamlined and efficient support experience.
Top-notch
services
Our meticulous approach
The best team
Our rigorous method ensures that our operations are efficient but also fully compliant with all relevant standards.
We take pride in the capabilities of our team, and our GCCS system empowers us to enhance the level of customer service we provide. With our SMS messaging capabilities, we can conveniently send pre-approved information to our clients, making our support even more accesible and efficient.
4k
calls per day
100+
Satisfied clients
50+
Team members